How it Works
Our Story
CAF sources second-fix products through a wide UK network from retailers and manufacturers to trade liquidators and independent wholesalers. We care about quality and price, not fancy showrooms or middlemen.
We don’t rely on any one supplier. Like smart developers, we hunt for value, negotiate hard, and stack small wins across multiple channels. That’s how we stay lean and pass serious savings on to you.
Typical stock sources include:
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Independent wholesalers
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Retail overstocks and aged product lines
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Direct brand partnerships
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Clearance and secondary-market stock
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Private sellers and trade liquidators
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Surplus from other developers and contractors
By sourcing directly from trusted industry contacts and negotiating at scale, we cut out the retail fluff and deliver trade-grade products at prices that make sense — whether you're refitting a full project or just replacing a single item.
CAF isn’t your average checkout website no shopping cart, no fluff. Just fast, human-led quoting that mirrors how real trades buy. Whether you're browsing stock or managing a live project, tell us what you need and let us surprise you no contracts, no obligations, just good gear delivered on time, no fuss.
1. Send us your list
• Use the “Need a Quote” button, WhatsApp, or Contact form
• Include item, quantity, postcode, and when you need it
• OR tell us what stage your project is at — we’ll work with you from there
E.g.: “5 anthracite towel rails, MK2 7LU, need by Thursday”
2. We respond fast
• You’ll get a quote back within ~15 mins during working hours
• If your item is sold out, we’ll offer an equal or better-quality swap
3. Confirm + Pay
• Once confirmed, we’ll send an invoice (card or bank transfer)
• Your stock is held for 2 hours to avoid sell-out
4. Photo proof + delivery
• We send photos of your exact stock before dispatch
• Options: Next-morning / Same-day / Click & Collect (if local)
5. Repeat customers = priority
• We tag your account, track preferences, and reward loyalty
• Perks include auto-reserve, early access to Trade Drops, and priority on rare items
THE CAF WAY
CAF is simple: real products, real people, real savings.
You message us, we quote you — fast. Most quotes are returned within 15 minutes via WhatsApp. No gatekeeping, no platforms, no signup needed.
Our stock rotates quickly. If something sells out, we’ll always offer an equal-or-better alternative for you to approve. Every order is photographed before dispatch, and you’ll always receive a receipt. VAT invoices will be available once VAT registration is live.
We keep prices low by:
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Sourcing smart — real trade deals, bulk lots, and negotiated one-offs
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Operating lean — one yard, one warehouse, fast turnover
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Avoiding platforms — no listing fees, no bloated teams, no fluff
We win trust by:
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Showing you the exact product you’ll receive
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Sending photos of your actual items before dispatch
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Backing every order with human WhatsApp-first support
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Offering bonus services like design help, flexible delivery, and quote customisation
We’re not here to waste your time. Just send us your list or let us know your project needs — and let us do the rest. No contracts. No nonsense. Just gear that gets the job done.
RETURNS POLICY
We believe in fair, realistic, and friction-free returns — especially when buying at discounted prices.
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Unopened consumables (e.g. grout, silicone): return within 14 days (buyer pays return carriage unless faulty)
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Electricals / Appliances / Taps / Fans: report within 7 days for like-for-like replacement or refund if DOA
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Graded or Ex-Display Items: sold as seen; cosmetic marks are shown upfront in photos. Function is guaranteed.
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Installed products can’t be returned unless proven faulty
We photograph all items before dispatch and after packaging to avoid disputes. Returns are handled quickly, with proof-based resolutions.
You’re protected under UK law. Faulty goods = repaired, replaced, or refunded depending on the issue. For change-of-mind returns, please message us and we’ll advise on eligibility — depends on the item and packaging status.
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